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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Receive and reconcile superannuation contributions and establish new accounts where required
   • Establish new accounts where required and check for eligibility
   • Identify and record contribution types and sources according to organisational policies and procedures, and check for potential errors
   • Issue contribution receipt according to regulatory requirements and organisational policies and procedures
   • Reconcile contributions received according to organisational policies and procedures
   • File documentation and prepare payments to be processed according to organisational policies and procedures
2. Check superannuation contributions
   • Identify errors in contributions according to organisational quality assurance practices
   • Return documentation to required stakeholders and seek information required to rectify errors and omissions as required and within limits of own responsibility
   • Send employer contribution reminders as required and according to organisational policies and procedures
   • Take action regarding incomplete and incorrect contributions according to organisational policies and procedures
   • Reconcile incomplete or incorrect contributions, and process according to organisational policies and procedures when required information is obtained
3. Finalise superannuation contributions and maintain member details
   • Allocate contributions according to member requirements
   • Complete processing according to organisational policies and procedures
   • Implement system and process checks and identify any irregularities
   • Correct irregularities or escalate to required personnel
   • Maintain member details according to organisational requirements

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

receive and process superannuation contributions for at least three different clients, including at least one contribution involving a rollover benefit statement (RBS).

In the course of the above, the candidate must:

establish new accounts with different contribution types and sources

receive and process contributions from a range of sources

identify and correct errors, inconsistencies, omissions and incompletions

follow organisational procedures to ensure work is completed accurately.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

organisational policies and procedures relating to processing superannuation fund contributions:

maintaining member details

maintaining privacy and confidentiality of client records

organisation’s quality assurance practices when processing superannuation contributions

eligibility rules for contribution types under superannuation industry legislation

components of superannuation RBS and RBS documentation requirements

types of contributions and their associated required processes

key steps in superannuation benefits payment process.

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